The Branch Target Reset
unconventional
India-specific
Set in India; the figures and context are India’s.What this case is about
Your client is a public sector bank facing low employee productivity. The bank asks you to diagnose the problem and recommend ways to improve productivity.
Objective
Establish whether productivity is being held back by poorly calibrated targets and rewards, then recommend a practical way to improve performance across regions and branches.
Skills this case tests
Structuring the problem
Judgement and recommendation
Communicating clearly
This is an interview practice scenario. Figures in the brief are case inputs, not current market research.