Right-Sizing the Delivery Model
profitability
India-specific
Set in United States, Europe, India and Japan; the figures and context are India’s.What this case is about
Your client is Ascendra IT, an international IT services provider. It has been losing its margins recently and wants to understand what is driving the problem and what to do about it. How would you diagnose the issue and recommend actions?
Objective
Establish whether the decline is driven by revenue or cost, identify the labor headcount issue within project support, and recommend actions that protect delivery quality while restoring profitability.
Skills this case tests
Structuring the problem
Working the numbers
Reading the data
Judgement and recommendation
This is an interview practice scenario. Figures in the brief are case inputs, not current market research.