The Handwash Pump Trade-Off

profitability

India-specific
Set in India; the figures and context are India’s.

What this case is about

Your client is Nirmalika Care, an Indian personal-care company that sells liquid handwash. Its handwash business has seen a significant decline in profitability over the past six months. The CEO wants you to diagnose the cause and recommend what the company should do.

Objective

Establish what is driving the handwash profit decline, validate whether the pump change caused it, and recommend actions based on the full economic trade-off.

Skills this case tests

Structuring the problem
Working the numbers
Reading the data
Judgement and recommendation

This is an interview practice scenario. Figures in the brief are case inputs, not current market research.