The Early Discharge Problem
profitability
What this case is about
Your client is Willowbrook Hospital, a general hospital with outpatient and inpatient services. Its profitability has declined, and management wants to understand the root cause and decide how to respond.
Objective
Identify the driver of the inpatient revenue decline, assess whether the room-cleaning product is a causal contributor, and recommend actions that test and address the issue.
Skills this case tests
Structuring the problem
Judgement and recommendation
Communicating clearly
Working the numbers
This is an interview practice scenario. Figures in the brief are case inputs, not current market research.