The Doctor Onboarding Delay

profitability

India-specific
Set in Suburban Mumbai, India; the figures and context are India’s.

What this case is about

Your client is Jeevika Hospitals, a private hospital chain serving people across income segments in suburban Mumbai. Profits have declined over the past 6 to 8 months, and the client wants you to diagnose the problem and recommend what to do.

Objective

Identify the main driver of the profit decline and recommend a practical fix with a way to test whether it improves doctor referrals.

Skills this case tests

Structuring the problem
Reading the data
Working the numbers
Judgement and recommendation
Communicating clearly

This is an interview practice scenario. Figures in the brief are case inputs, not current market research.