The Vanishing Café Customers

profitability

India-specific
Set in India; the figures and context are India’s.

What this case is about

Your client is Rangoli Retail, a pan-India retail chain. Its profits have been declining over the past 8 to 10 months, and management wants to understand why and how to recover. What would you investigate and recommend?

Objective

Identify the main driver of the profit decline, assess the café's space against its alternative use, and recommend a recovery path.

Skills this case tests

Structuring the problem
Working the numbers
Judgement and recommendation

This is an interview practice scenario. Figures in the brief are case inputs, not current market research.