Closing the Home-Services Profit Gap
profitability
India-specific
Set in India; the figures and context are India’s.What this case is about
Your client is HandyHive, a large Indian marketplace that connects households with professionals for services at home. It wants to improve its bottom line. How should it go about it?
Objective
Identify a practical, financially sufficient way for HandyHive to reach break-even within the next year without undermining customer experience or service quality.
Skills this case tests
Structuring the problem
Working the numbers
Judgement and recommendation
Communicating clearly
This is an interview practice scenario. Figures in the brief are case inputs, not current market research.